Healthcare Services

Healthcare providers strive to provide appropriate care at reasonable rates to deliver positive outcomes for their patients (clients if you prefer).  The organization's financial health is essential for it to affordably deliver on its commitments. Successful healthcare organizations understand that they need to apply best practices to the business of healthcare, as well as to the delivery of healthcare services.

Our extensive experience working with both for-profit and nonprofit healthcare payors and providers gives us a unique perspective and broad industry knowledge that we bring to bear when we help you tackle reimbursement, workflow, managed care and customer service challenges.  The same general Managing For Results principles apply; so we suggest you take a quick look at MASST's proprietary Connecting People, Purpose, Performance approach.  Listed below are just a few high level examples of our services and approach.  We'd appreciate speaking with you if you have business needs for which we may be of assistance. Please give us a call.  We'd love to help. 

Some Areas Where We Can Help
  • Analysis of difficult to solve reimbursement challenges / increase cash flow
  • Electronic Healthcare Records (EHR) design and implementation
  • Workflow / process mapping
  • Organization structure / job / workflow mapping
  • Profit from your insurance denials - Denials Analysis to quickly identify upstream processes that require attention to improve collections
  • Managed Care contracting / when and when not to join MCO networks
  • Interim business office management
  • Job design and blending (especially helpful with small teams)
Managing for Results (MFR) Typical Approach
  • Start at the end - what are you trying to accomplish?
  • Identify and prioritize your requirements through engagement with your key stakeholders. 
  • Document and map your current processes 
  • Identify and clear the logjams..
  • Develop and map the new workflow and processes.
  • Create Key Performance Indicators (KPI) to help all stakeholders understand and evaluate how they contribute to the achievement of your goals (It's not brain surgery).
  • "At-a-Glance" / easy to follow Project Tracking